Learnerships are of a specified nature, level and duration (usually one year) resulting in a nationally recognised qualification. Learnerships are provided by employers (both large and small) in conjunction with the learner, the relevant SETA (sector education and training authority), and or an accredited training provider.
Generally, learnerships are work based and enable successful, competent learners the opportunity to progress in a job. Each learner is required to enter into a standard contract, obtainable through a SETA, which regulates the learnership process.
Learnerships that VCA can assist you with are listed as follows:
CETA
MERSETA
MICT
TETA
W&R SETA
Services SETA
CETA
General Education and Training Certificate: Construction NQF 1
National Certificate: Construction Road Works NQF 2
National Certificate: Construction Road Works NQF 3
National Certificate: Community House Building NQF 2
National Certificate: Building and Civil Construction NQF 3
National Certificate: Supervision of Construction Processes NQF 4
MERSETA
National Certificate: Manufacturing, Engineering & Related Activities NQF 1
National Certificate: Welding Application & Practice (Steel Weld) NQF 2
National Certificate: Welding Application & Practice (Mechanical Engineering) NQF3
National Certificate: Production Technology NQF 2
National Certificate: Production Technology NQF 3
Further Education and Training Certificate: Production Technology NQF 4
National Certificate: Generic Management: Stores and Warehousing NQF 3
MICT
FET Certificate: Systems Developer (Web Developer) NQF 4
National Certificate: IT Systems Support (Cisco Y1) NQF 5
National Certificate: IT Systems Developer (Software Developer) NQF 5
FET Certificate: IT Technical Support NQF 4
National Certificate: End User Computing NQF 3
National Certificate: End User Computing NQF 3
TETA
General Education and Training Certificate: Transport NQF 1
National Certificate: Professional Driving NQF 3
National Certificate: Freight Handling NQF 3
National Certificate: Autotronics NQF 2 – 4
National Certificate in Automotive Repair and Maintenance NQF 2 – 4
W&R SETA
National Certificate: Wholesale and Retail Operations NQF 2
National Certificate: Wholesale and Retail Operations NQF 2
Services SETA
National Certificate: Management NQF 3
National Certificate: Business Administration Services NQF 2
National Certificate: Business Administration Services NQF 3
National Certificate: Contact Centre Support NQF2
General Education and Training Certificate: Hygiene and Cleaning NQF1
General Education and Training Certificate: Business Practice NQF 1
National Certificate: Business Administration NQF 3
National Certificate: Business Administration NQF 4
Further Education and Training Certificate: Project Management NQF 4
National Certificate: Generic Management NQF 3
National Certificate: Generic Management NQF 5
Skills Programmes
A Skills programme consists of a unit standard or group of unit standards that is large enough for the learner to become employable. Skills programmes do not result in a qualification themselves upon completion, but will lead to a Learnership qualification. With a Skills programme, a learner can learn a specific amount of work, which consists of a group of unit standards, instead of having to complete an entire qualification as in the case of a Learnership.
Online Accredited Learnerships
As COVID-19 has swept through South African floors and companies having to work with as few employees on the premises as possible, not everyone is able to host Learnerships at the workplace or ensure that their spend for BEE has been correctly achieved. VCA is now able to offer online accredited learnerships for internal staff where you can use the employees salary towards your BEE spend as long as the employees are on learnerships.
Contact Centre and Business Process Outsourcing Support:
End User Computing:
Business Administration:
Generic Management:
Labour Relations Practice:
Contact Centre and Business Process Outsourcing Support:
NQF Level 3,
Duration: 12 Months,
Credits: 124,
SETA: Services SETA.
Purpose:
This qualification is intended for persons who already work as Contact Centre and/or Business Process Outsourcing agents or who wish to join the contact centre and/or Business Process Outsourcing industry. The qualification provides an introduction to contact centre and/or Business Process Outsourcing operations. The qualification will equip learners with the underpinning knowledge and skills to be able to supply high quality customer service.
Skills Outcomes:
- Provide effective customer service in a contact centre and/or Business Process Outsourcing centre
- Demonstrate knowledge of and use communication technology in a contact centre environment
- Capture data to track interactions
- Work effectively as a team member in a group to enhance team performance
End User Computing:
NQF Level: 3,
Duration: 12 months,
Credits: 130,
SERA: MICT SETA.
Purpose:
The purpose of the qualification is to build the knowledge and skills required by learners in End User Computing. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the End User Computing environment in the South African community and to respond to the challenges of the economic environment.
Skills Outcomes:
- Demonstrate an understanding of applying Graphical User Interface (GUI)-based Word Processing Application skills in the Workplace.
- Demonstrate an understanding of applying Graphical User Interface (GUI)-based Presentation Application skills in the Workplace.
- Demonstrate an understanding of applying GUI-based Spreadsheet Application skills in the Workplace.
- Demonstrate an understanding of applying GUI-based Electronic Mail Application skills in the Workplace.
- Demonstrate an understanding of applying GUI-based Web Browser Application skills in the Workplace.
- Improve Communication by combining communication skills with End User Computing skills.
- Improve the application of mathematical literacy in the workplace, by better utilising End User Computing Applications.
- Demonstrate an understanding of the use of Information Communications & Technology (ICT) in an organisation & the impact it has on societies.
Business Administration:
NQF Level: 3
Duration: 12 months,
Credits: 125,
SETA: Services SETA
Purpose:
This qualification is for any individual who is, or wishes to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations. This qualification is intended to enhance the provision of service within the field of Administration within all sectors.
Skills Outcomes:
- Gather and report information
- Plan, monitor and control and information system
- Maintain booking systems
- Participate in meetings and process documents and communication related thereto
- Utilise technology to produce information
- Plan and conduct basic research in an office environment
- Coordinate meetings, minor events and travel arrangements
- Set personal goals
- Function in a team and overall business environment
- Demonstrate an understanding of employment relations
Generic Management:
NQF Level: 5,
Duration: 12 months,
Credits: 152,
SETA: Services SETA.
Purpose;
A person acquiring this qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills and attitudes.
Skills Outcomes:
- Initiate, develop, implement and evaluate operational strategies, projects and action plans so as to improve the effectiveness of the unit
- Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.
- Lead and manage a team of first line managers to enhance individual, team and unit effectiveness.
- Build relationships with superiors and with stakeholders across the value chain
- Apply the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks
- Enhance the development of teams and team members
Labour Relations Practice:
NQF Level: 5,
Duration: 12 months.
Credits: 121,
SETA: Services SETA.
Purpose:
This Qualification is the second step in a learning pathway that underpins a career in the Labour Relations arena. A large number of the competencies developed in the Qualification are rooted in actual workplace practice and should lead to greater productivity resulting from the improved performance by the learner, due to the integration of the knowledge mastered with workplace practice.
Skills Outcomes:
- Communicate effectively in the workplace with internal and external clients.
- Screen and refer cases.
- Operate the case management process and manage the flow of information.
- Apply knowledge of applicable Labour legislation to real or simulated cases.
- Apply the Rules of the Commission for Conciliation, Mediation and Arbitration.
- Understand the regulations of the Labour Relations Act relating to Collective Agreements and Bargaining Councils.
- Analyse referred disputes and select appropriate resolution process.
- Apply knowledge of the Compensation for Occupational Injury and Disease Act of 1993 (COIDA).
- Demonstrate an understanding of the transformative elements of the Human Resource Development Legislation.
- Conduct a pre-conciliation by telephone.
Learnership Hosting Management
- VCA will manage and facilitate the project implementation
- Sourcing of Host Sites for Learners to obtain workplace experience
- Facilitate and manage the time sheets and attendance registers
- Manage the Learner from a Human Resources perspective at their respective Host site